Stax Account Verification and Steps
In order to finish your setup for Online & Mobile Giving features, you'll need to go through a simple verification process. This process verifies your identity in relation to your Church or Organization so that those deposits go to a verified account. You'll want to ensure that you are the Financial Controller when going through these steps:
You’ll need to have the following information and documents:
- Legal address filled out in your network settings (learn more HERE)
- Please note - the address cannot be a PO box
- Legal Business Name of your Church or Organization (different from DBA)
- The year of formation
- Tax Identification or Employer Identification Number
- Business Type
- Website
- Routing and Account number for the church’s bank account (for deposits)
- An estimate of your current donations
- For extra security and verification of high-volume processing accounts, organizations processing over $2,000,000 annually will need to provide the 3 most recent months' bank statements
- Photo of the driver's license of the Financial Controller.
- Verification of your identity and connection to the Church or Organization
- Examples of verification include your name/information on the parish/church website, OR a letter from your pastor/priest permitting you to complete the verification process
Why does Stax Payments need my driver's license?
Stax Payments operates under strict regulations by the U.S. Department of Treasury and the Internal Revenue Service. As part of those regulations, we are required to verify the identity of the person filling out the application and their connection to the church. By providing your license, it helps to meet that requirement and removes the need for other personal identifiers to be entered, like a Social Security Number.
Have your information ready? Let's get started!
From the Action Center, click the Set Up Online Giving splash:
From there, you’ll see a little more information about Online & Mobile Giving, including the fees and different features. Select Get Started to be directed over to the Stax Verification Process. From here, you'll need to ensure that either you are the controller or that you enter the contact information of the controller so they can proceed with the verification steps.
The controller is the only one who will be able to update sensitive account information or upload verification documentation. Please check with your Church business or finance manager to make sure the appropriate person is set as the Controller.
Any information we have on file will automatically be filled out for you. Just fill in those empty fields and continue the process!
Once you're through the initial steps, you'll be directed to the full verification process with Stax. Have your documents on hand to move through this process quickly. Select Continue to begin:
If you need to gather more information, a link will be sent your way so you can come back to complete the process. Once completed, it will be promptly reviewed by the payment processor, and you'll receive confirmation once everything is ready to go.
Questions? Happiness Engineers are always happy to help.
Reach out to us at help@flocknote.com