Creating a New Group
This help guide is for Super Admins only because they are the only ones with the privilege to create groups. If you are a Group Admin or a Note Sender, you will need to contact the Super Admin(s) on the account to create groups for you and set you up as the Group Admin for those groups.
To create a new group, scroll to the very bottom of the list of groups on the lefthand sidebar. Click Manage Groups. Then, click the blue New Group button within the gray 'Manage your groups' pane that pops out. You can then name the group and adjust the settings. If you aren't sure what some of the settings control, check out this help article that discusses each field of the settings in detail.