How do I set up Subgroups?

This help guide is for Super Admins, who are the only ones that can create groups. If you are a Group Admin and would like to add subgroups to your group, please ask a Super Admin to create the groups for you or grant you Super Admin privileges.

The 3 Group Levels

Top-Level Group

Mid-Level Group

Bottom-Level Group

When first created, each new group will appear at the top of your group list as a standalone Mid-Level Group. Any member added to a Mid-Level Group is automatically added to the Top-Level Group, and any member added to a Bottom-Level Group is automatically added to both the Mid-Level Group and the Top-Level Group.

To create a new subgroup:

1. Click the ‘ Manage groups’ button at the very bottom of the lefthand sidebar.

2. A gray ‘Manage your groups’ column will appear to the right. You can then click 'new group' to create your future subgroups.

To make an existing group a subgroup of another group or make it a top-level group:

Click the ellipsis icon to the right-hand side of the group name.
Select the group you wish to make it a subgroup of or select 'Make this a top-level group'.

Deleting Subgroups

Click on that Group in the column on the left (*note: you are not in 'Manage Groups' mode when deleting a group).
Click on the gray cogwheel icon in the top-right hand corner of the page. Then, click Group Settings and a pop-up window will appear and the trashcan icon in the bottom left corner deletes the group.

What happens when I delete subgroups?

If you delete a Top-Level Group, the Mid-Level Groups, and any Bottom-Level Groups simply move to the top of your list of groups on the sidebar.

If you delete a Mid-Level Group or Bottom-Level Group, you are asked if you wish to delete the subgroup but keep members subscribed to parent groups OR delete the subgroup and also remove members from the parent groups.

If a Mid-Level Group that is deleted had Bottom-Level Groups assigned to it, those Bottom-Level Groups are bumped up to Mid-Level Groups.

Additional Subgroup Information

You can have unlimited Mid-Level Groups under a single Top-Level Group and you can have unlimited Bottom-Level Groups under a single Mid-Level Group.
If you move a subgroup out from under a group, any members that were originally only a part of that specific subgroup within that subgroup hierarchy will be removed from the parent groups.
If you make a Top-Level Group or a Mid-Level Group Closed or Hidden, then all subgroups of that group that do not already have a stricter privacy setting will also become Closed or Hidden.
To rearrange existing subgroups, click, hold, and drag the handles icon (looks like up and down arrows) to the far right-hand side of the group name. This will allow you to reorder groups within the same subgroup hierarchy or to reorder subgroup hierarchies with each other.