Group Welcome Messages

A Welcome Message in Flocknote is just a little "hello" you can opt to send automatically to your members when they sign up or are added manually to your Flocknote network or group. By default, it is turned off. To activate it, select the checkbox in the Welcome Message settings for your group and customize your message by selecting Edit Welcome Email. Just a tip: we recommend using discretion when setting these for multiple groups. A member who joins multiple groups (where each group has welcome messages added) will receive each welcome message.

To set up a welcome message for your "Everyone" group:

Click the (---) icon in the main menu and select Welcome Message. You can also click on the "Everyone" group from the lefthand sidebar and then click the gray "cogwheel" icon in the top right-hand corner to find it as an option in the dropdown menu. 

Once clicked, a menu will appear where you can select "Send an email welcome message to new members when they sign up"

To set a welcome message for any other group:

Click on the group's name from the lefthand sidebar and then click the gray "cogwheel" icon in the top right-hand corner to find it as an option in the dropdown menu. 

Once clicked, a menu will appear with the Group name at the top and a checkbox for you to select "Send an email welcome message to new members when they sign up" Be sure to continue to the next step to edit your welcome email!

Editing Your Email Welcome Message

The great news is that you can customize your welcome message just like you would customize emails you send out to members. You can do this for your "Everyone" group and any other group in your network! To do this, click Edit Welcome Email, which will appear when you check the box. 

Once clicked, an email draft will open up for you to compose your email welcome message! You'll be able to customize the subject, and contents of the email, and save your welcome email as a template (in case you want to switch it up seasonally!). You can also send yourself a test welcome message so you can see how it will appear for your new members.

You're almost there - once your welcome email feels ready to go select Preview.

Finally, a preview of your welcome message as it would appear on a web or mobile browser will display click Edit if you need to make any changes, otherwise, click Save and you are good to go!

Quick Tips for a Top-Notch Welcome Message

• Make sure your email reflects your Church or organization - if you have brand colors and a logo be sure to use them!
• You can now include videos in your welcome message. What if the Pastor recorded a quick video welcoming each new member?
• Action items - How can your new member take the next step? Be sure to add Smart Buttons to encourage your members to take the next step and get involved. 

Stuck on how to create a welcome message? We are always happy to help offer personalized tips and tricks! Feel free to reach out to the Happiness Engineer team at help@flocknote.com.