Can I change the number or name that texts come from?
When members receive texts (or calls for that matter), the numbers they come from are unique per group. This ensures that the right texts and replies are matched up with the right group of people. Your members can save these numbers to their contacts list and all subsequent texts from each group will show as coming from the names they've saved in their phone.
"But I want a local number. How will they know the text is coming from the church from the start?"
Great question! While we can't customize those numbers or make them local (bummer, we know), we do have a great workaround... short names! You can shorten the name of your group and type it in before the body of your text. When members receive texts, they will see this short name before the text:
You can adjust this as needed before sending out each text when using the text-version of the note composer. Please note that this short name counts towards your 160 per text character count (or 480 if you're sending a SuperText), so we recommend keeping it as concise as possible.