What Is SuperTexting and how much does it cost?

All Flocknote subscriptions come with unlimited standard text messages and emails. A standard text message is less than 160 characters and does not include an image.

Every so often, you may want to send a lengthier text or ones that have a bit more pizzazz. The good news is we've got you covered with SuperTexts!

A SuperText is a text message that is longer than 160 characters (up to 480 characters) OR includes an image OR both! To keep Flocknote church-budget friendly, we offer SuperTexting as an optional add-on feature. SuperTexting credit packages can be purchased and used as needed. And the credits never expire! Plus, we start every network off with 100 FREE credits so that you can give it a whirl. 🥳

 Here's how credits work:

A SuperText is any text message that is longer than 160 characters (up to 480 characters) OR includes an image OR both!

1 credit = 1 SuperText sent to 1 person

Don't worry -- we'll show you exactly how many credits will be used before you send out your text. For example, the text message below qualified as a SuperText because it had a picture. While the Youth Ministry had 15 members, only 2 people in the group had cell phone numbers on file and would be sent this message as a text, so it used 2 credits and indicated this in the bottom right-hand corner before sending:

Who is allowed to purchase SuperTexting credits, and how are they purchased?

Only billing admins can purchase these credits. By default, all Super Admins have billing privileges (those privileges can be removed or assigned to any person as needed, which you can learn more about at the bottom of the page). 

• Open up the Everyone group and click the grey cogwheel in the top right-hand corner.  
• Select Texting Settings from the drop-down.
• Select Buy SuperTexting Credits. Once there are purchased credits on the network, that button will say "Update SuperTexting Package" instead.
• Last but not least, choose the package you'd like to buy and click Save.

Does each admin need to buy their own credits? Which groups get to use them? 

No, credits are network-wide, so the credits that billing admins purchase are available to use for all admins within groups for which the billing admins have enabled SuperTexting for. By default, these are enabled for all groups. Want to enable one group to use them but not another? Simply update the settings for each group to enable or disable them as needed. 

How do I enable/disable SuperTexting?

To enable or disable SuperTexting on a group-by-group basis:

• Select the group.
• Click on the gray cogwheel icon in the top right-hand corner. 
• Select Texting Settings.

• Either select or deselect the checkbox to indicate if you'd like to enable SuperTexting for that group or not. 

Note: To disable SuperTexting on the entire network folow these steps in the Everyone group

How do I oversee all the SuperTexting credit activity on my account?

This is easy! Open up Texting Settings in the Everyone group. From there, click the green super texting icon.

SuperTexting Pro Tip:

Send seasonal greetings and other timely images year-round with Flocknote's continually-updating Image Library!