How do I remove Word on Fire ENGAGE from my network?

Looking to remove the Content Subscription for Word on Fire ENGAGE from your church's Flocknote network? We're sad to see you go, but we'd be happy to help. Please note, only those admins with Billing privileges will be able to cancel your Content Subscription for Word on Fire ENGAGE. Removing your Content Subscription will prevent access to any Word on Fire videos in scheduled emails or drafts. If you were on a free trial of Word on Fire Engage and you remove your Content Subscription, you will still have access to the content (including content in drafts and scheduled notes) until the official expiration date of your trial. Questions? Email us at help@flocknote.com

To remove your Content Subscription for Word on Fire ENGAGE from your network:

  1. Click on the More menu button (It's a gray circle labeled with ...)
  2. Select Billing from the menu that appears. If you don't see the Billing option, you likely do not have Billing privileges for your network.

3. Scroll down on the Billing pop up that appears, and under the Content Subscription section, select the red [cancel] link

Is there a particular reason you are needing to cancel? Email our Happiness Engineers at help@flocknote.com and let us know if it is something we can solve for you - we'd love to continue to have the privilege to help you with your communications.

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