How do I remove Word on Fire ENGAGE from my network?
Looking to remove the Content Subscription for Word on Fire ENGAGE from your church's Flocknote network? We're sad to see you go, but we'd be happy to help.
Please note, only those admins with Billing privileges will be able to cancel your Content Subscription for Word on Fire ENGAGE. Also, removing your Content Subscription will prevent access to any Word on Fire videos in scheduled emails or drafts, and will also render unplayable any ENGAGE videos you've sent in the past.
To remove your Content Subscription for Word on Fire ENGAGE from your network:
- Click on the More menu button (It's a gray button labeled with ...)
- Select Billing from the menu that appears. If you don't see the Billing option, you likely do not have Billing privileges for your network.
- Scroll down on the Billing pop up that appears, and under the Content Subscription section, select the red [cancel] link
Is there a particular reason you are needing to cancel? Email our Happiness Engineers at firstname.lastname@example.org and let us know if it is something we can solve for you - we'd love to continue to have the privilege to help you with your communications.