How to set up the Contact Us button

Want a quick and easy way for members to reach out to the Church, without having to go to your website? Look no further than the Contact Us button!

Setting up the Contact Button is as easy as 1,2, 3.

  1. Simply click the "- - - " button underneath SuperSearch on the left-hand side of your dashboard.
  2. Select Contact Settings
  3. Check the box for Enable 'Contact Us' feature for network members and select a Super Admin to receive those messages. Voila!
    1. The Giving Admin found through your Giving page settings is the admin who will receive any questions related to Giving.


What will this look like for members?

When members are on public feature pages like Family & Visitor Registration, or the Manage My Giving page, they will see an icon at the bottom of the page with their name and two chat bubbles to the right. They can click the chat bubbles to have the option to contact the Church, contact someone regarding questions about Giving (if they're on the Manage My Giving page), or contact Flocknote support.

How do I change who receives these messages?

Change the General Contact Admin: The Admin for the general contact us button can be changed through Contact settings


Change the Giving Admin: You can update the Admin who receives questions related to Giving by going to the Giving settings page under the More Options tab

If you have any questions about this feature, reach out to us at help@flocknote.com

How helpful was this? Thanks for the feedback There was a problem submitting your feedback. Please try again later.