How to set up the Contact Us button

Want a quick and easy way for members to reach out to your church, without having to go to your website? Look no further than the Contact Us button!

Setting up the Contact Button

  1. Click the grey cogwheel at the bottom left of your page to the right of your name. A menu will appear.
  2. Select Contact Settings
  3. Check the box for Enable 'Contact Us' feature for network members and select a Super Admin to receive those messages. Voila!  

Note: The Giving Admin found through your Giving page settings is the admin who will receive any questions related to Giving.


What will this look like for members?

When members are on public feature pages like Family & Visitor Registration, or the Member Giving page, they will see an icon at the bottom of the page with their name and two chat bubbles to the right. They can click the chat bubbles to have the option to contact your church, contact someone regarding questions about Giving (if they're on the Manage My Giving page), or contact Flocknote support.


How do I change who receives these messages?

Change the Welcome Message Reply Recipient, General Contact, and Online Giving Admin: The contacts for receiving Welcome Message replies, Contact Us requests, and Online Giving emails can be changed through the Contact Settings menu:

If you have any questions about this feature, reach out to us at help@flocknote.com

How helpful was this? Thanks for the feedback There was a problem submitting your feedback. Please try again later.