Does anyone receive a text if I send an Email Note?

If a group member has an email address AND cell phone number on file and you choose to send an 'Email' note, they will only receive the note via email (they will not receive a text). However, if a group member only has a phone number on file or is not opted in to receive emails, you can select the  Delivery option (located at the bottom of the note composer next to the schedule option) and opt in to send these members texts instead.

The Delivery feature will tell you how many members will receive the email and how many members are not opted in to receive email messages in the group. You will want to make sure the option is checked to text those who are not opted in to receive emails. If this option is not checked, the members who are not opted in to receive emails will miss the message.

(The same is actually true for text messages: If a group member has an email address AND cell phone number on file and you choose to send a 'Text' note, they will only receive the note via text (they will not receive an email). However, if a group member only has an email address on file and you choose to send a 'Text' note, they will receive an email containing the text of the note ONLY if this option is selected in the Delivery section.) 

In other words, everyone in your group will receive each note you send (whether an 'Email' note or a 'Text' note). And, they will each receive it only once. People with both an email address and cell phone number on file will not receive two messages as long as you only send the note out one time. This is one of the benefits of Flocknote - you can reach everyone with just one note whether they prefer email or text. This helps ensure everyone receives the information you are trying to get out to them with you having to do as little additional work as possible. :) 

Still need help? Contact Us Contact Us