How do I change the group name in text messages?

Each group has it's own unique Short Name. You can view (and change) this Short Name by going to a specific group's Settings (select the specific group and then click the Group Settings button in the top right corner of the page). What's special about this Short Name is that the shortened name you use will also be used as the name of the group when you send text messages. That way if you have a particularly long group name, the system uses this shortened name to use up less characters in your text message. You can have up to 16 characters in your shortened name, but it will not allow for spaces.

In the Example below, you will see that the Group name is 'Staff Members' (image 1) - however, since the Short Name has 'staff' as the shortened name, that is what shows up in the text message (image 2).

IMAGE 1:

 

IMAGE 2:

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